Xvend FAQ’s

Absolutely $0. Vending machine hire with Xvend is completely free for your business: no hire fee, no installation charge, no restocking or filling fees, and no call-out fees. Repairs, servicing and maintenance are covered by Xvend too, and there is no lock-in contract, so you are free to switch providers at any time.

You can call, email or text Xvend (our contact details are clearly displayed on all machines) and we will have a service member to your site generally within 24 hours. Contact us anytime. 

You can call, email or text Xvend (our contact details are clearly displayed on all machines) and we will check our live monitor to see what went wrong. If it was machine error we will then refund your card, arrange to give you back cash on the next service visit or transfer the money to your bank account. Contact us anytime. 

No, Xvend covers the cost of repairs and maintenance. There are no call-out fees either, so keeping the machine running never costs your business anything.

No, Xvend does not pay commissions as we offer free installation (usually $300 performed by professional and insured removalist). No service or call out fees. No filling fees along with a high level of stock management and rotation.

All of greater Brisbane, Gold Coast and Northern NSW and growing! Check our locations here. If you cannot find your location, don’t worry. Just contact us!  

We visit our sites anywhere from once a week up to 3 times per week for high turnover sites. It all depends on the site and staff / customer numbers. Xvend monitors sales of our machines daily to insure there are no empty machines.

Yes we have an ever increasing range of healthy options if that’s what your site needs.

Yes we can. This will depend on the volume your site can turnover. My Muscle Chef and other ready to go meals generally have a shelf life of 7-11 days. Meals are a service we are happy to offer depending on customer numbers and demand.

Yes we can. This will depend on the volume your site can turnover. My Muscle Chef and other ready to go meals generally have a shelf life of 7-11 days. Meals are a service we are happy to offer depending on customer numbers and demand.

No. Xvend does not lock clients into contracts. If you ever want to change providers or remove the machine, you are free to do so at any time, at no cost.